Shopping Bag

Returns and Refund Policy

Returns:

DWC Packaging Systems, Inc. reserves the right to inspect and make a final inspection of all returned merchandise. Call 323-266-6167 or 800-311-6167 and get instructions on where to return your products. Merchandise must be returned in new salable condition. If our inspection determines that the product is not defective, a restocking fee of 25% and all applicable shipping costs will be deducted from your credit. A 25% restocking charge is applied to all products returned to our stock due to customer mis-ordering, inability to use or sell the product, or non-acceptance of the shipment. Special order items and electronic replacement parts are not returnable. International orders are not returnable. No returns after 14 days.

Claims:

All claims for damage or shortage must made within 10 calendar days of receipt of product.