Merchandise must be returned in new and salable condition with original packaging. No returns after 14 days. DWC Packaging Systems, Inc. reserves the right to inspect and make a final inspection of all returned merchandise. Call 800-311-6167 or 323-266-6167 and get an RMA number and instructions on returning your products.  We will send you an email with the information. If our inspection determines that the product is not defective, a restocking fee of 25% and all applicable shipping costs will be deducted from your credit. The 25% restocking charge is applied to all products returned to our stock due to customer mis-ordering, inability to use or sell the product, or non-acceptance of the shipment. Special order items and electronic parts are not returnable. International orders are not returnable. All claims for damage, shortage, or incorrect items must made within 2 calendar days of receipt of product.