DWC Packaging Systems, Inc. reserves the right to inspect and make a final inspection of all returned merchandise. Call 323-266-6167 or 800-311-6167 to get instructions on where to return your products. Merchandise must be returned in new salable condition. If our inspection determines that the product is not defective, a restocking fee of 25% and all applicable shipping costs will be deducted from your credit. A 25% restocking charge is applied to all products returned to our stock due to customer mis-ordering, inability to use or sell the product, or non-acceptance of the shipment. Special order items and electronic replacement parts are not returnable. International orders are not returnable. No returns after 14 days.
All claims for damage or shortage must made within 10 calendar days of receipt of product.